The use of this website is subject to this Privacy Policy and the User should re-read its terms each time it is used to check if agrees with it.

Fisiolab guarantees respect for the privacy of users. Fisiolab collects your data by telephone, in writing or through its website, subject to your express consent. As a rule, personal data is collected when the User subscribes to one of our products or services. Some personal data is mandatory and, in the event of a lack or insufficiency of such data, Fisiolab will not be able to provide the product or service in question and Fisiolab will inform the Users of the mandatory nature of the personal data provision.

Fisiolab collects and processes personal data necessary for the provision of services and / or supply of products, processing data such as name, address, telephone or mobile phone number and email address, in accordance with current legislation on the protection of personal data, data collected by Fisiolab will be processed and stored by computer.

The personal data you provide us with will be kept in a file by Fisiolab, the company responsible for their treatment, which is intended for the following purposes:

• Conclusion and execution of the contract relating to the products/services selected by the user;
• Phone;
• Fulfilling user requests;
• Provide the user with information on Fisiolab products as well as sending commercial messages by e-mail or any other equivalent automatic electronic means (such as SMS, MMS or any other electronic communications service), as well as by telephone contact, unless the User has objected at the time of data collection;
• Information and marketing actions.

You may change your preferences regarding the sending of such commercial communications by sending an e-mail to geral@fisiolab.co.mz geral@fisiolab.co.mz as well as indicating your opposition

The User guarantees that the personal data provided are true and accurate, and undertakes to notify any changes thereto. Any loss or damage caused to this website or to the person responsible for the website or to third parties resulting from erroneous, inaccurate or incomplete information in the registration forms shall be the sole responsibility of the User.

Fisiolab, based on Avenida 24 de Julho, Shopping 24 (loja 22), in Maputo city, the company responsible for the file, undertakes to maintain the confidentiality of the user's personal data and to ensure the exercise of the right of access, rectification, cancellation and opposition by sending a letter to the address above.

Fisiolab may also use subcontractors for all or part of the purposes indicated above, as well as for the maintenance, lodging and management of its computer systems and equipment, under the terms permitted by the legislation that regulates the treatment of personal data. These entities are obliged to keep confidential and guarantee the security of the data of Fisiolab clients, to which they have access, and must not use these data for any other purposes or for their own benefit, nor relate them to other data that they hold.

Fisiolab undertakes not to cede to external entities the personal information of Users. Fisiolab will only share your personal data with consent or if required by law in the following cases:

• With partners so that they can assign the advantages and benefits associated with the respective campaigns and promotions;
• When required by law, to the competent judicial authorities.

Any and all processing of personal data will be done in compliance with the applicable legislation.

Your personal data will be stored and kept only for the minimum period necessary for the purposes for which they were collected or subsequently processed, or for the period of time authorised by the National Commission for Data Protection, after which it will be deleted.

The User has the right to access their personal data, and may request their correction or addition, by writing to Fisiolab, Avenida 24 de Julho, Shopping 24 (loja 22), Maputo city, or via the email address geral@fisiolab.co.mz geral@fisiolab.co.mz

The user may also, at any time, object to the processing of the data, with the exception of the data strictly necessary for the provision of the service, and/or request the elimination of his/her data for marketing purposes, for which purpose he/she should contact Fisiolab, in writing to Avenida 24 de Julho, Shopping 24 (loja 22), Maputo city, or through the email address geral@fisiolab.co.mz geral@fisiolab.co.mz

Cookies are small software tags that are stored on your computer by your browser, retaining only information related to your preferences, and as such do not include your personal data.

On our website we use cookies, which are small text files with information about your navigation on the site and whose main purpose is to improve your experience on our website. You can find more information about the cookies we use, their purpose and other information of interest at the following link: Cookies policy Política de Cookies.

By accepting this Privacy Policy you agree to the use of cookies existing on our website and described on the page indicated above.

The protection and safeguarding of the Users' personal data is a fundamental element in the way Fisiolab provides its services. Thus, various security measures of a technical and organisational nature have been adopted in order to protect the personal data provided to us against unauthorised disclosure, loss, misuse, alteration, processing or access, as well as any other form of unlawful processing.

Fisiolab reserves the right to, at any time, change or adjust this Privacy Policy, and these changes will be duly advertised on our website.
If you have any doubt or question about the Privacy Policy and how Fisiolab collects and treats your personal data you may contact us by email geral@fisiolab.co.mz or by registered letter to the following address: Avenida 24 de Julho, Shopping 24 (shop 22), Maputo city.